Return Policy

General Return and Exchange Info:

• Unused/unworn products may be returned within 60 days of receipt of order for full refund.
• Any item(s) that are returned more than 60 days from date of receipt WILL NOT BE ACCEPTED.
• Please include a copy of your original invoice,
•  along with instructions regarding the reason for return or exchange.
• Items returned without an invoice will only be eligible for store
• credit, at the discretion of Racquetdepot.
• Returns will void our free shipping offer if the overall value of the remaining order balance falls below $50.00.

Racquet Returns and Exchange:

• RACQUETS MUST BE RETURNED IN BRAND NEW CONDITION
• Any
•  racquet that is returned in unused condition (no ball fuzz, scrapes on
• racquet or grommets, or plastic removed from the handle will be issued a
•  full refund (excluding string).
• Racquetdepot
•  will NOT accept used racquets for return. Used racquets will be
• returned to the customer. The shipping cost of any used product and
• subsequent return of the product are the responsibility of the customer.

Shoe Returns and Exchange:

• SHOES
•  MUST BE RETURNED IN THE ORIGINAL MANUFACTURER’S BOX IN BRAND NEW
• CONDITION, AS IT WAS RECEIVED (NO TAPE OR SHIPPING LABELS APPLIED).
• Return shipping labels are not provided unless shipping was in our error.
• Please
•  ensure that shoes show absolutely no sign of wear or use (e.g. lint,
• fuzz, debris, hair) prior to returning to Racquetdepot.
• Outbound shipping will be deducted from credit if order falls below the free shipping threshold.

Apparel Returns and Exchange:

• APPAREL MUST BE RETURNED IN BRAND NEW CONDITION, WITH ALL TAGS ATTACHED. Items cannot be washed or worn. Apparel items carry NO warranty from the manufacturer.
• Items
•  returned that do not comply with these guidelines will either be
• returned to the customer, or issued a Racquetdepot store credit, at the
• discretion of Racquetdepot. All shipping associated with the item will be the responsibility of the customer.