Here are 3 options you can choose from to get your product replaced.

OPTION 1. SEND THE PRODUCT DIRECTLY TO THE MANUFACTURER.

NOTE: You must include:
Your name
Your address and telephone number
Your original receipt.
You should also include a note explaining the problem with the product.

Here are the addresses of our product manufacturers:

Wilson Racquet Sports
Wilson Sporting Goods Co.
Attn: Guarantee Returns Freeport Center, Bldg. F-13
Clearfield, UT, 84016
1800.272.6969

Head / Penn Racquet Sports
All Head products must be returned to Racquet Depot.

Prince Racquet Sports
1 Sportsystem Plaza, Bordentown, NJ, 08505
Press option 1 and request an authorization number.
Please write that number on the outside of the box.
1800.283.6647

Gamma Sports
200 Waterford Dr., Pittsburgh, PA, 15222
Attn: Warranty Dept.
1800.333.0337

Dunlop / Slazenger
P.O.Box 307, Greenville, SC, 29602
Attn. Warranty Dept.
1800.277.8000

Volkl Racquet Sports
19 Technology Dr., West Lebanon, NH, 03784
1800.264.4579

Yonex Corporation, U.S.A
3520 Challenger Street
Torrance, CA, 90503
Attn: Warranty Depart.
1800.44.YONEX

OPTION 2. WE PICK-UP AND DELIVER ($15.00 PACKAGE )

NOTE: You must include:
Your name
Your address and telephone number
Your original receipt.
You should also include a note explaining the problem with the product.

1. We will send UPS to pick-up the racquet/shoes from your residence or business.
2. We will send the racquet/ shoes directly to the manufacturer.
3. If replaced, the racquet will be shipped to you unstrung.

Please call us toll free at 888.523.5158 to request this option for your replacement.

OPTION 3. WE PICK-UP, STRING AND DELIVER ($30.00 PACKAGE )
1. We will pick the racquet from your house.
2. We will send it to the manufacturer.
3. If replaced we will custom string it for you using our current monthly string special.
4. We will ship the racquet back to you.*

*By selecting the $30.00 package, you may choose to exchange your replaced product for a different one.

Please call us toll free at 888.523.5158 to request this option for your replacement.